Effective July 11, 2026 · Version 2026-07-11-v1

Legal Notice and Consumer Information

Operator identity, licensed accommodation details, complaints, dispute resolution and website information.

European Portuguese is the governing reviewed version.

1. Website operator

Caravelis Solutions, Lda, NIPC 518462200, Rua das Caravelas, 7, Edifício Marany, 8365-116 Armação de Pêra, Silves, Portugal. Email: contact@caravelis.net. Telephone: +351 961 405 002.

2. Licensed accommodation

  • Penthouse 1 — RNAL 134631/AL.
  • Beachfront Apartment 4F — RNAL 132513/AL.
  • Beach Apartment 7G — RNAL 170402/AL.

3. Complaints

Please contact us first so we can try to resolve a concern. The Portuguese Electronic Complaints Book is available at https://www.livroreclamacoes.pt/Inicio/.

4. Alternative dispute resolution

The competent consumer ADR body is CIMAAL — Centro de Arbitragem de Conflitos de Consumo do Algarve, Av. 5 de Outubro, n.º 55, R/C Dt.º, 8000-075 Faro, Portugal; +351 289 823 135; info@consumoalgarve.pt; https://consumoalgarve.pt/. This information does not claim CIMAAL membership or voluntary full adherence.

5. Industry membership

Caravelis is a full member of ALEP — Associação do Alojamento Local em Portugal. ALEP is an industry association providing guidance and member support; it is not the consumer ADR body.

6. Website content, ownership and liability

Website content is provided for general information and booking use. Property descriptions and availability remain subject to confirmed booking details. Trade marks, photographs and original content may not be reproduced without permission except where law permits. Nothing on the website excludes liability or consumer rights that cannot lawfully be excluded.

7. Law, consumer rights and accessibility

Portuguese law applies, subject to mandatory consumer rights. The discontinued EU Online Dispute Resolution platform is not used. Caravelis applies the operator-confirmed microenterprise accessibility exemption position while continuing to welcome accessibility feedback and reasonable assistance requests at contact@caravelis.net.